Shipping Policy

At Pihupearlz, we understand how special your jewellery is — whether it's a ready-made piece or a customised creation. Our shipping policy is designed to ensure your order reaches you safely, on time, and with full transparency.

Please take a moment to read the details below:

Shipping Methods

We use trusted courier partners to deliver your jewellery securely and promptly.

Currently, we offer:
Standard Shipping – Delivery within 5–7 business days from the date of dispatch.
This option is ideal for customers looking for a reliable and safe delivery experience.

Order Processing Time

·        Ready-to-ship jewellery is processed and dispatched within 1–2 business days.

·        During festivals, sales, or promotional periods, order processing may take slightly longer.

Customised Jewellery

·        Custom or made-to-order jewellery takes approximately 15–20 days to craft and ship.

·        This time ensures our artisans can give full attention to every detail and deliver exceptional craftsmanship.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp.
You can use this to monitor your package status and estimated delivery.

Need Help?

Have questions about your shipment or order?
Reach out to us on WhatsApp or Email — our customer care team is always happy to assist you.

Thank you for choosing Pihupearlz — where elegance, care, and craftsmanship come together in every piece of jewellery.
Happy Shopping!